Terms of Service

Effective Date: December 1, 2025

1. Agreement to Terms

By accessing, browsing, and using the website ilearningcenter.education (the “Site”) and purchasing products or services from Innovative Learning Center, LLC (“Company,” “we,” “us,” “our”), you agree to be bound by these Terms of Service (the “Agreement”). If you do not agree to all terms and conditions outlined herein, you may not use our Site or purchase our products and services.

These Terms of Service work alongside our Privacy Policy and Refund Policy. In the event of conflict between these documents, the specific provision in the most relevant document will apply. All three documents together constitute the complete agreement between you and Innovative Learning Center.

2. Definitions

• “Customer” or “You” refers to any individual or organization purchasing products or services from Innovative Learning Center
• “Digital Products” refers to downloadable templates, toolkits, assessment instruments, and other digital resources
• “Services” refers to consulting, coaching, custom evaluation work, and other professional services
• “Client Portal” refers to the account management and download access system at https://client-portal.ilearningcenter.education
• “Company,” “We,” “Us,” “Our” refers to Innovative Learning Center, LLC

3. Digital Products

3.1 License Grant

Upon purchase, Company grants you a non-exclusive, non-transferable license to use Digital Products for internal organizational use only. You do not own the Digital Products; you are licensed to use them subject to the terms of this Agreement.

3.2 Permitted Use

You may use Digital Products for the following purposes:

• Internal use within your organization or institution
• Training and development of your staff and stakeholders
• Adaptation to your specific organizational context (within reasonable customization)
• Documentation and record-keeping related to your programs

3.3 Permitted Use – Customization

You may customize templates and tools to fit your organization’s specific needs, context, and branding. However, the underlying framework, methodology, and intellectual property of the Digital Products remain the property of Innovative Learning Center.

3.4 Restrictions on Use

You are strictly prohibited from:

• Redistribution: Sharing, distributing, selling, or providing Digital Products to third parties, whether modified or unmodified
• Commercial Exploitation: Using Digital Products to create competing products or services, or to generate revenue beyond your organization’s internal use
• Reverse Engineering: Attempting to reverse engineer, decompile, disassemble, or discover the underlying methodology or processes embedded in Digital Products
• Derivative Works: Creating derivative works or products based on Digital Products for external sale, distribution, or licensing
• Public Attribution Claims: Publicly claiming ownership, authorship, or creation of Digital Products
• Unauthorized Sharing: Sharing access credentials, login information, or download links to Digital Products with individuals outside your organization

Violation of these restrictions may result in immediate termination of your license and legal action.

3.5 Intellectual Property Ownership

Innovative Learning Center retains all intellectual property rights, including copyrights, trademarks, patents, and trade secrets, in the Digital Products. You acquire only a limited license to use the products as specified in this Agreement.

4. Services

4.1 Scope of Services

Services offered by Innovative Learning Center may include consulting, coaching, custom program evaluation, research design, data analysis, and related professional services. The specific scope, deliverables, and timeline for each service engagement will be outlined in a service agreement or proposal provided to you prior to purchase.

4.2 Scheduling and Rescheduling Consultations

• Scheduling: All consultations and coaching sessions must be scheduled through email (communications@ilearningcenter.education) or phone (404) 880-3309)
• Cancellation and Rescheduling: A minimum of 24 hours notice is required to cancel or reschedule any consultation or coaching session
• Notice Method: Notice must be provided via email to communications@ilearningcenter.education or phone call to (404) 880-3309
• Failure to Provide Notice: If you fail to provide 24 hours notice, the scheduled session will be forfeited and no refund will be issued

4.3 Custom Evaluation Work

• Deliverable Submissions: All custom evaluation work products must be submitted a minimum of 5 business days before the scheduled deliverable date
• Revisions and Feedback: Feedback and revision requests must be submitted in a timely manner to allow for completion by the agreed-upon deadline
• Communication: All communication regarding deliverables and timelines should be directed to communications@ilearningcenter.education or (404) 880-3309

4.4 Intellectual Property Ownership – Services

For custom evaluation work, research, consulting, and professional services, the Client/Organization retains ownership of all intellectual property, including findings, reports, recommendations, and data analysis specific to the engagement. Innovative Learning Center retains the right to use aggregated and anonymized findings for research and educational purposes in accordance with our Privacy Policy.

4.5 Implementation Responsibility

Company provides professional services based on industry best practices, research, and expertise. However, the ultimate success and outcomes of any program, evaluation, or initiative depend significantly on the Client’s implementation, commitment, and organizational context. Company does not guarantee specific results, outcomes, or program success. Results are dependent on factors beyond Company’s control, including Client execution, organizational support, resource allocation, and external circumstances.

4.6 Timeline Expectations

Service delivery timelines are based on assumptions of timely client communication, feedback, and provision of necessary information. Delays in client response may impact delivery timelines. Company will communicate any timeline adjustments as soon as possible.

5. Customer Accounts and Client Portal

5.1 Account Registration

• Registration Requirement: You must create an account to access Digital Products and utilize the Client Portal
• Accurate Information: You agree to provide accurate, current, and complete information during registration
• Account Ownership: Accounts must be registered in the name of the individual purchaser or the purchasing organization
• Account Holder Responsibility: The person registering the account is responsible for all activity associated with that account

5.2 Account Non-Transferability

• Personal Account: Your account is personal to you (individual) or your organization
• No Sharing: Accounts cannot be shared with individuals outside your organization or with competitors
• No Transfer: Accounts cannot be transferred, sold, or assigned to another individual or organization
• Violation Consequences: Unauthorized account sharing will result in immediate account termination

5.3 Account Security and Password Protection

• Your Responsibility: You are solely responsible for maintaining the confidentiality of your account login credentials (username and password)
• Secure Storage: You agree to keep your login credentials safe and secure, stored outside of Innovative Learning Center’s website and Client Portal
• Password Management: You are responsible for:
  • Creating a strong, unique password
  • Changing your password regularly
  • Never sharing your password with others
  • Immediately notifying us if you suspect unauthorized access
• Innovative Learning Center’s Role: Innovative Learning Center is not responsible for unauthorized access to your account resulting from:
  • Your failure to maintain password confidentiality
  • Your sharing of credentials with others
  • Your use of weak or easily guessable passwords
  • Unauthorized access due to your negligence or breach of security practices
• Notification of Unauthorized Access: If you suspect unauthorized access to your account, contact us immediately at communications@ilearningcenter.education or (404) 880-3309

5.4 Client Portal Use

The Client Portal is provided for managing your account, accessing purchased Digital Products, and reviewing your order history. Use of the Client Portal is subject to the terms outlined in this Agreement and any additional terms displayed within the Portal.

6. Payment Terms

6.1 Payment Due

• Full Payment: Unless otherwise agreed in writing, all payments are due in full at the time of purchase
• Installment Agreements: Installment payment plans may be available for certain services and must be agreed upon in writing before the sale
• Payment Gateway: All payments are processed through Stripe, our payment processor

6.2 Payment Methods and Charges

• Accepted Methods: Stripe accepts all major credit cards and payment methods
• No Additional Fees: There are no additional processing fees, transaction fees, or hidden charges
• Price Displayed: The price displayed at checkout is the final price you will be charged
• Taxes and International Fees: Customers are responsible for any applicable taxes or international transaction fees imposed by their financial institutions

6.3 Stripe Payment Processing

All payment processing is handled by Stripe, a third-party payment processor. By making a purchase, you agree to be bound by Stripe’s terms of service and privacy policy. Stripe may decline transactions for security or compliance reasons. Innovative Learning Center is not responsible for payment processing delays or declines.

6.4 Currency and Billing Cycles

• Currency: Prices are displayed in US Dollars
• One-Time Purchase: Digital Products are typically sold as one-time purchases with no recurring billing
• Services: Service payments are invoiced according to the terms outlined in your service agreement

7. Billing Disputes and Corrections

7.1 Dispute Resolution Process

If you believe there has been a billing error or unauthorized charge, you may initiate a dispute by:

• Email: communications@ilearningcenter.education
• Phone: (404) 880-3309

7.2 Dispute Timeline

• Resolution Period: Innovative Learning Center will investigate and respond to billing disputes within 30 days
• Investigation: We will review transaction records, order confirmation, and payment authorization
• Resolution: If an error is confirmed, we will issue a refund or correction as appropriate

7.3 Credit Card Chargebacks

If you dispute a charge through your credit card company without first contacting us, this may result in account suspension pending investigation.

8. Warranties and Disclaimers

8.1 Service Provision

Services are provided on an “as-is” basis consistent with the terms outlined in your service agreement. Company does not provide additional warranties beyond those explicitly stated in your contract.

8.2 Results Disclaimer

Evaluation outcomes, program effectiveness, and achievement of educational goals depend on multiple factors beyond Innovative Learning Center’s control, including but not limited to:

• Client implementation of recommendations
• Organizational commitment and resource allocation
• Staff expertise and capacity
• Student demographics and prior preparation
• External environmental factors
• Institutional support and leadership

Company does not guarantee specific results, outcomes, student achievement levels, or program success. Results will vary based on context and implementation.

8.3 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

Company’s total liability to you for any claims arising from this Agreement, Digital Products, or Services shall not exceed the amount you paid for the product or service at issue.

In no event shall Company be liable for:

• Indirect, incidental, special, or consequential damages
• Lost profits, lost revenue, or lost business opportunity
• Loss of data or reputation damage
• Program failure or lack of student achievement
• Decisions or actions taken based on recommendations or findings

This limitation applies even if Company has been advised of the possibility of such damages.

8.4 Website Disclaimer

The Site and its content are provided on an “as-is” basis without warranties of any kind. Company does not warrant that:

• The Site will be uninterrupted or error-free
• All information on the Site is accurate, complete, or up-to-date
• Third-party links are functional or appropriate
• The Site is free of viruses or malicious code

8.5 Technical Issues and Downtime

• Availability: While we strive to maintain continuous service, Innovative Learning Center does not guarantee 100% uptime
• Scheduled Maintenance: We may perform scheduled maintenance that temporarily makes the Site unavailable
• Unplanned Downtime: In the event of unplanned downtime, we will work to restore service as quickly as possible
• No Liability: Company is not liable for damages resulting from temporary unavailability of the Site or Services

8.6 Third-Party Links and Content

Our Site may contain links to third-party websites. Company is not responsible for the content, accuracy, or privacy practices of external sites. Your use of third-party sites is at your own risk and subject to their terms of service.

9. Limitation of Warranties for Educational Outcomes

Company does not guarantee that:

• Participation in our Services will result in improved student outcomes or achievement
• Implementing our recommendations will resolve all educational challenges
• Programs evaluated by Company will achieve specific goals or metrics
• Digital Products will be suitable for all institutional contexts or student populations

Educational outcomes depend on numerous factors beyond evaluation and planning, including execution, resources, and systemic factors.

10. Acceptable Use Policy

10.1 Prohibited Conduct

You agree not to use the Site or Services in any manner that:

• Violates Laws: Violates any applicable federal, state, or local law or regulation
• Infringes Rights: Infringes upon the intellectual property, privacy, or other rights of Innovative Learning Center or third parties
• Harassment or Abuse: Constitutes harassment, threats, abuse, or discriminatory conduct toward Company personnel or other users
• Hacking or Unauthorized Access: Attempts to hack, crack, or gain unauthorized access to the Site, Client Portal, databases, or systems
• Malicious Software: Attempts to introduce viruses, malware, ransomware, or other harmful code
• Data Scraping: Attempts to scrape, crawl, or automatically extract data from the Site (beyond normal browsing)
• Spam or Phishing: Sends spam, phishing emails, or fraudulent communications
• Impersonation: Impersonates another person or organization
• Illegal Activity: Facilitates or promotes illegal activity
• System Interference: Interferes with or disrupts the normal functioning of the Site or services
• Competitive Use: Uses Site or Services to benefit a competitor or create competing products

10.2 Consequences of Violation

Violation of the Acceptable Use Policy may result in:

• Immediate suspension or termination of your account
• Revocation of access to Digital Products
• Loss of Client Portal access
• Forfeiture of fees paid
• Legal action to recover damages
• Reporting to law enforcement if applicable

11. Account Termination and Cancellation

11.1 Customer-Initiated Termination

You may request termination of your account at any time by contacting:

• Email: communications@ilearningcenter.education
• Phone: (404) 880-3309

Termination takes effect upon written confirmation from Company.

11.2 Company-Initiated Termination

Innovative Learning Center reserves the right to terminate your account and/or access to Digital Products and Services immediately, without notice or refund, if you:

• Violate this Agreement or the Acceptable Use Policy
• Engage in fraudulent or abusive conduct
• Fail to pay fees when due (if applicable)
• Share your account credentials with unauthorized persons
• Attempt to gain unauthorized access to Company systems
• Use our Site or Services for illegal purposes

11.3 Effects of Termination

Upon account termination:

• Your access to the Client Portal is immediately revoked
• Your ability to download Digital Products ceases
• Your account data enters an archival status (see Section 11.4)
• Any unused Services or credits are forfeited (unless otherwise agreed)

11.4 Data Archival After Termination

• Active Period: Your account remains active for 3 years following termination
• Archival: After 3 years of inactivity, your account and associated data are archived
• Archived Data: Archived data is retained for legal and compliance purposes but is no longer accessible through your Client Portal
• Deletion: Company may delete archived data after an additional period as required by law or at Company’s discretion
• Reactivation: Archived accounts generally cannot be reactivated; you would need to repurchase products to regain access

12. Dispute Resolution

12.1 Informal Resolution

Before pursuing formal legal action, both parties agree to attempt to resolve disputes through good-faith negotiation and communication.

12.2 Mediation

If informal negotiation fails, either party may initiate mediation. Both parties agree to:

• Participate in mediation in good faith
• Share the cost of mediation equally
• Attempt to reach a mutually acceptable resolution
• Keep mediation communications confidential

Mediation will be conducted by a neutral third party in Georgia, United States.

12.3 Arbitration

If mediation does not resolve the dispute, either party may initiate binding arbitration. Both parties agree to:

• Submit the dispute to binding arbitration
• Conduct arbitration in Georgia, United States
• Be bound by the arbitrator’s decision
• Share arbitration costs as determined by the arbitrator

By accepting these Terms of Service, you waive the right to pursue litigation in court (except for injunctive relief for intellectual property violations or emergency matters).

12.4 Jurisdiction and Governing Law

• Governing Law: These Terms of Service shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law principles
• Jurisdiction: Any disputes that cannot be resolved through mediation or arbitration shall be brought exclusively in the state or federal courts located in Georgia
• Consent to Jurisdiction: You consent to the exclusive jurisdiction and venue of courts in Georgia

13. Intellectual Property Rights

13.1 Company’s Intellectual Property

Innovative Learning Center retains all intellectual property rights in:

• The Site and its design, content, and layout
• Digital Products, templates, tools, and assessment instruments
• Methodologies, research, and evaluation frameworks
• Company branding, logos, and trademarks
• All original content created by Company

13.2 Your Use of Company IP

You are granted a limited, non-exclusive license to use Company intellectual property only as permitted by this Agreement. You may not:

• Reproduce Company materials outside the scope of your license
• Create derivative works from Company intellectual property
• Use Company materials to create competing products or services
• Remove or alter any copyright, trademark, or attribution notices
• License, sell, or transfer Company IP to third parties

13.3 Your Content and Submissions

Any content, feedback, or suggestions you provide to Company may be used by Company for any purpose without obligation or compensation to you.

14. Research Use of Data and Program Outcomes

14.1 Research Participation

By using our Services, you consent to Innovative Learning Center using aggregated and anonymized data related to your program, outcomes, and implementation for research purposes.

14.2 Research Use

Company may:

• Analyze program evaluation data to identify trends and best practices
• Conduct research on evaluation methodologies and educational effectiveness
• Publish research findings and contribute to the broader STEM education field
• Present findings at conferences and in academic publications

14.3 Data Protection in Research

When using your data for research:

• Individual identifying information is removed or coded
• Data is aggregated and analyzed at the institutional or group level
• Research findings are reported in aggregate form only
• Your organization cannot be identified from published research

14.4 Research Opt-Out

If you do not wish to have your data included in Company research, you must notify us in writing at communications@ilearningcenter.education at the time of purchase or service engagement.

15. Institutional and Grant-Funded Considerations

15.1 Institutional Clients

If you are purchasing on behalf of a college, university, school, nonprofit organization, or other institution:

• The institution is responsible for compliance with all terms of this Agreement
• The institution assumes all obligations and liabilities outlined herein
• Internal institutional policies and compliance requirements remain your responsibility
• Company is not responsible for your institution’s compliance with grants, regulations, or policies

15.2 Grant-Funded Programs

If your purchase or service engagement is funded by federal grants, state funding, or other external funding sources:

• You are responsible for ensuring that our services and Digital Products comply with funder requirements and regulations
• You are responsible for obtaining any required approvals or compliance documentation from your funder
• Company does not provide guidance on grant compliance or federal regulations
• Funding restrictions and requirements are your responsibility

15.3 Institutional Compliance

Your institution remains responsible for:

• FERPA compliance (if handling student data)
• IRB approval for research activities (if applicable)
• Compliance with Title IX, ADA, and other civil rights laws
• Grant compliance and reporting requirements
• STEM program accreditation standards

16. Modifications to Terms

16.1 Right to Modify

Innovative Learning Center reserves the right to modify these Terms of Service at any time. Changes will be effective upon posting to the Site.

16.2 Notice of Changes

We will provide notice of material changes by:

• Updating the “Last Updated” date on this page
• Posting a prominent notice on the Site of material changes
• Sending email notification if changes significantly affect your rights or obligations

16.3 Continued Use

Your continued use of the Site or Services following modification of these Terms constitutes your acceptance of the revised terms.

17. Relationship of Terms

17.1 Multiple Policy Documents

These Terms of Service work alongside:

• Privacy Policy: Governs how we collect, use, and protect your personal information
• Refund Policy: Governs refund eligibility and customer satisfaction resolution

All three documents constitute the complete agreement between you and Innovative Learning Center regarding your use of our Site and Services.

17.2 Conflicting Provisions

In the event of conflict between these documents:

• This Terms of Service applies to product use, accounts, and service delivery
• Privacy Policy applies to data collection and protection
• Refund Policy applies to refund eligibility and customer satisfaction
• The most specific document addressing the issue controls

18. Severability

If any provision of this Agreement is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be reformed to the minimum extent necessary to make it enforceable while preserving the parties’ original intent. All other provisions shall remain in full force and effect.

19. Entire Agreement

This Agreement, together with our Privacy Policy and Refund Policy, constitutes the entire agreement between you and Innovative Learning Center regarding your use of our Site and Services. These Terms supersede any prior agreements, understandings, or negotiations, whether written or oral.

20. Waiver

The failure of Innovative Learning Center to enforce any right or provision in this Agreement does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of Company.

21. Assignment

You may not assign your account, license, or rights under this Agreement to any third party. Any attempted assignment is void. Innovative Learning Center may assign its rights and obligations under this Agreement without your consent.

22. Contact Information

For questions about these Terms of Service, to report violations, or to initiate dispute resolution:

Innovative Learning Center, LLC

Email: communications@ilearningcenter.education

Phone: (404) 880-3309

Mailing Address: 1100 Peachtree Street NE, Suite 250, Atlanta, Georgia 30309

Response Time: We will respond to inquiries within 2 business days

23. Effective Date and Updates

These Terms of Service are effective as of the date listed at the top of this page. They apply to all current and future use of our Site and Services. We recommend reviewing this page periodically for updates.

Last Updated: December 13, 2025

By using Innovative Learning Center’s website and purchasing our products or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.